Brought To You By Emily Parks
Productivity Consultant at Organize For Success, LLC...
Helping You Make Every Minute Matter!



Showing posts with label meetings. Show all posts
Showing posts with label meetings. Show all posts

Thursday, January 25, 2018

Make Meetings More Meaningful

When The Muse asked how much time we spend in meetings, the results were scary... "If you're a middle manager, it's likely about 35% of your time, and, if you're in upper management, it can be a whopping 50%." Considering most of us have no way to avoid meetings, it is important to make good use of all that time being invested in meeting with others. Here are steps we can take for a positive impact:

  • Have a clear purpose. If your meetings are focusing on simply updating attendees, they are not respecting everyone's limited resource of time. There are plenty of alternative means for conveying updates that are less intrusive to attendees, such as email or project management tools. Instead, meetings are most useful when focused on one of two purposes... either discussion or decision-making. If your meeting's purpose is not one of these, could the goal be achieved in a more efficient way by using another method or implementing new technology?
  • Schedule strategically. Be cognizant of vacation plans so meetings are not scheduled when many who need to attend will be gone. Likewise, avoid scheduling a meeting in the days leading up to a big deadline, especially if the meeting is unrelated to the project coming due, or during times when there will be too many distractions for attendees to be focused on achieving the desired results. Finally, as attendees can better plan the remainder of their day if each meeting includes an end time in addition to a start time, be sure to set and communicate a specific ending time for each meeting.
  • Invite only the right people. Include those whose contributions are necessary for fulfilling the meeting's purpose: those with the authority to make decisions, those with enough pull in the organization to advocate for what's decided, those with the expertise needed to make informed decisions and those necessary for successfully executing decisions made. Still, the Rule of 7 explains how "everyone in a meeting over 7 attendees reduces your ability to make decisions by 10%", hence why it's important to not include more than those whose contributions are necessary for accomplishing the meeting's goals as too many attendees lowers productivity.
  • Shorten how long you'll meet. Rarely do meetings require an entire hour, but we tend to schedule them for that length anyway. Try to end meetings at least 10 minutes before the next hour, like 12:50, 1:50, etc, or schedule your meetings in 15-minute increments, like meeting at noon to 12:45 or 12:15 to 12:45. Then, push yourself to accomplish everything on the agenda within that shorter duration by using a timer or having someone serve as timekeeper. Attendees will appreciate those spare moments before the next hour to return calls, run to the restroom, grab a snack or gather their thoughts.
  • Utilize an agenda. Make sure the agenda is realistic, listing what you actually believe can be accomplished within the scheduled time. Start with the most important items, and indicate how much time you intend to allocate for each item listed. Seek input from attendees to ensure everything needed is included while removing lower priorities or unrelated topics.
  • Prepare beforehand. Distribute supplemental items with enough time for attendees to review. If there is legwork that can be done in advance, completing it beforehand will help the meeting run more smoothly. As explained by Dana Manciagli in The Triad Business Journal, "proper planning prevents poor performance". Taking time to get your ducks in a row before empowers better discussion and / or decision-making.
  • Clearly communicate expectations. How does the meeting's leader want those attending to behave? Examples include coming prepared, contributing to discussions, giving feedback, sharing insights as applicable, making sure to ask questions and limiting technological distractions. Those expectations should be shared in writing prior to the meeting or verbally at the start. Additionally, attendees need to know guidelines for participating within the agenda, like when to ask questions, how to join in brainstorming and at what point it is appropriate to share feedback during any discussions. Meeting leadership should think proactively about what situations might arise related to each interaction and be specific with standards set.
  • Make notes. If you have the agenda beforehand, you can use that skeleton as a framework for filling in your notes from the meeting. Highlight what is important, whether via a different color of ink, a real highlighter or simply a block to separate the content that matters most from everything else. Designate each task that must be done as it arises in conversation; then, end your meeting notes with a recap of the highlights, action items and timing of next meeting. This reinforces your commitment to the topic, helps with paying attention throughout and enables more easily referring back to any items covered earlier.
  • Push discussion of issues arising throughout the agenda. Rather than deviating down a rabbit hole and stealing time from addressing all aspects of the meeting's designated purpose, denote on a separate list any issues not on the agenda as they arise; then, if there is extra time at the end, address each item. Alternatively, consider scheduling time on a later date for discussing or resolving those newly discovered topics.
  • Ensure accountability for what's decided. Each action item arising from the meeting's discussions and decisions will require a deadline for its completion, particularly as every what that has a when is more likely to get done. Ensuring each task gets completed is more likely when there is someone being held accountable for its completion and a way to track progress being made. Assign someone to the completion of each task resulting from the meeting and decide how you'll confirm follow-through by the person being held accountable.

With what aspects of meeting others do you struggle most? What issues have you faced in keeping your meetings on track? How do you ensure your meetings are productive? 

Saturday, May 20, 2017

Top Ten Ways to Make Meetings More Productive


Organize for Success® Turns 10 
In honor of 10 years of business for Organize for Success®, I will be posting a "top 10" list to this blog each day through Wednesday, May 31st. Each Sunday, my team will randomly select from those who commented on the prior week's "top 10" blog posts for a gift card giveaway and free download of one eBook from OrganizeForSuccess.biz/shop. The grand prize for celebrating Organize for Success, LLC's 10 years will be awarded on Thursday, June 1st, randomly selecting from all those who commented on any of the month's "top 10" blog posts as well as those who have subscribed to my eNewsletter for a winner to receive downloads of all 5 eBooks, a pass for my Stress and Time Management online video course as well as a 60-minute productivity consultation via video conference.

Today, it's my top 10 tactics to make meetings more productive:

10. Have a clear purpose. Many meetings mistakenly focus on simply updating those in attendance; however, there are plenty of alternative means for conveying updates that are less intrusive to attendees' valuable time. Instead, meetings are most productive when they focus on one of two purposes: (a) discussion or (b) decision-making. If your meeting's purpose is not one of those, could the goal be achieved using alternative means?

9. Be strategic with scheduling. Often, when meetings are set, we indicate a starting time but forget to set a specific ending time; attendees can better plan the remainder of their day if provided an end time in addition to a start time. Further, be cognizant of vacation plans so meetings are not scheduled when many who need to attend will be gone. Finally, avoid scheduling a meeting in the days leading up to a big deadline, especially if the meeting is unrelated to the project coming due, as well as during times when there will be too many distractions for folks to focus on the goal.

8. Trim the fat. Shorten how long you plan to meet and, then, push yourself to accomplish everything on the agenda within that shorter duration by using a timer or having someone serve as timekeeper. Try to end meetings at least 10 minutes before the next hour, like 12:50, 1:50, 2:50, etc, or schedule your meetings in 15-minute blocks, like running from on the hour to quarter 'til the next hour. Attendees will appreciate those few minutes before the next hour to return a quick call, run to the restroom, grab a beverage or gather their thoughts.

7. Invite the right people and only the right people. It is important to include those whose contributions are necessary for accomplishing the meeting's goals: those with the authority to make decisions, those with enough pull in the organization to advocate for what's decided, those with the expertise needed to make informed decisions as well as those necessary for successfully executing said decisions. On the other hand, the Rule of 7 states that "everyone in a meeting over 7 people reduces your ability to make decisions by 10%"; therefore, include only those whose contributions are necessary for accomplishing the meeting's goals as too many attendees will deplete productivity.

6. Have a plan to achieve the meeting's stated purpose. Create a realistic agenda, listing what you truly believe can be accomplished within the scheduled time allowed. Structure that agenda to address the most important issues first. Try to indicate how much time is being allocated for each element listed. Solicit feedback from attendees to make sure anything important is included while lower priorities and unrelated topics get removed.

5. Prepare beforehand. Distribute any supplemental items for review to all attendees beforehand. Share necessary updates via email or your team's collaboration tool before the meeting date. If there is legwork that can be done in advance, completing that beforehand will allow the meeting itself to run more efficiently. As explained by Dana Manciagli in The Triad Business Journal, "proper planning prevents poor performance". Take time to get your ducks in a row before, allowing the time during which folks have come together to be devoted to discussion and / or decision-making.

4. Communicate expectations clearly. If you are leading the meeting, set expectations on how those attending should behave and, then, share those expectations with attendees, whether in writing prior to the meeting or at the start of the meeting. Here are a few suggestions: come prepared, contribute to the discussion with feedback, share your insights as applicable, make sure to ask whatever questions  you have and limit technology distractions. Additionally, specifically state guidelines for interjecting during the agenda, like when to ask questions, how to pipe up for brainstorming or at what point it is appropriate to share feedback during a discussion. Think proactively about what situations might arise related to each meeting and be specific with standards set.

3. Take notes. This shows your commitment to the topic, helps you pay attention and enables you to refer back to items covered earlier as the meeting progresses. If you have the agenda beforehand, use that agenda as a framework for filling in notes from the meeting. Highlight what is important, whether via a different color of ink or by blocking that content off separately. Designate each task that must be done as it arises in conversation during the meeting; then, end your meeting notes with a recap, including the highlights, action items and timing of next meeting.

2. Stay focused. Denote on a separate list any issues not on the agenda as they arise. If there is extra time at the end in which attendees want to address those items, feel free to do so; however, it is often the best use of everyone's time to schedule a time for discussing or resolving those issues on a later date.

1. Ensure attendees are accountable for completing tasks. Each action item arising from the meeting needs a deadline for its completion; further, ensuring each task gets completed is more likely when there is someone accountable for its completion. Assign someone to the completion of each task that results from meeting discussions and decide how you'll confirm follow through.

Do you find that meetings steal valuable moments from your day? What are your favorite ways to make meetings more productive? Are there any on this list you'd like to try?

Friday, March 25, 2016

10 Commandments to Have Productive Meetings

Whether one-on-one or with a group, many of us spend a good deal of our working hours in meetings. Since time is such a limited resource, it is important to make good use of all that time we are investing in meeting with others, and there are steps we can take to positively impact the productivity of our meetings. Follow these 10 commandments to have meetings that truly make every minute matter:

1. Thou shalt have a clear purpose. Many meetings mistakenly focus on simply updating those in attendance; however, there are plenty of alternative means for conveying updates that are less intrusive to attendees' valuable time. Instead, meetings are most productive when they focus on one of two purposes: (a) discussion or (b) decision-making. If your meeting's purpose is not one of those, could the goal be achieved in an alternative manner?

2. Thou shalt be strategic with scheduling. Often, when meetings are set, we indicate a starting time but forget to set a specific ending time; attendees can better plan the remainder of their day if provided an end time in addition to a start time. Further, be cognizant of vacation plans so meetings are not scheduled when many who need to attend will be gone. Plus, avoid scheduling a meeting in the days leading up to a big deadline if the meeting is unrelated to the project coming due as well as during times when there will be too many distractions for folks to focus.

3. Thou shalt trim the fat. Shorten how long you plan to meet and, then, push yourself to accomplish everything on the agenda within that shorter duration by using a timer or having someone serve as timekeeper. Try to end meetings at least 10 minutes before the next hour, i.e. 12:50, 1:50, 2:50, etc, or schedule your meetings in 15-minute blocks, like running from on the hour to quarter 'til the next hour. Attendees will appreciate those few minutes before the next hour to return a quick call, run to the restroom, grab a beverage or gather their thoughts.

4. Thou shalt invite the right people and only the right people. Whether having a discussion or making a decision, it is important to include those whose contributions are necessary for accomplishing the meeting's goals: those with the authority to make decisions, those with enough pull in the organization to advocate for meeting decisions, those with the expertise needed to make informed decisions as well as the plans necessary for successfully executing said decisions and those who will be needed in executing such plans to accurately complete the plans resulting from the meeting. On the other hand, the Rule of 7 states that "everyone in a meeting over 7 people reduces your ability to make decisions by 10%." Therefore, include only those whose contributions are necessary for accomplishing the meeting's goals as too many attendees will deplete productivity.

5. Thou shalt have a plan to achieve the stated purpose. Create a realistic agenda, listing what you truly believe can be accomplished within the scheduled time allowed. Structure that agenda to address the most important issues first. Try to indicate how much time is being allocated for each element listed. Solicit feedback from attendees to ensure anything important is included while lower priorities and unrelated topics get removed.

6. Thou shalt prepare beforehand. Distribute any supplemental items for review to all attendees beforehand. Share necessary updates via email before the meeting date. If there is legwork that can be done in advance, completing that beforehand will allow the meeting itself to run more efficiently. As explained by Dana Manciagli in The Triad Business Journal, "proper planning prevents poor performance". Take time to get your ducks in a row before, allowing the time during which folks have come together to be devoted to discussion and / or decision-making.

7. Thou shalt communicate expectations clearly. If you are leading the meeting, set expectations on how those attending should behave and share those with attendees, whether in writing prior to the meeting or at the start of the meeting. Here are a few suggestions: come prepared, contribute to the discussion with feedback, share your insights as applicable, make sure to ask whatever questions you have and limit technology distractions. Additionally, specifically state guidelines for interjecting during the agenda, like when to ask questions, how to pipe up for brainstorming or at what point is it appropriate to share feedback during a discussion. Think proactively about what situations might arise related to each meeting and be specific with standards set.

8. Thou shalt take notes. This shows your commitment to the topic, helps you pay attention and enables you to refer back to items covered earlier as the meeting progresses. If you have the agenda beforehand, use that agenda as a framework for filling in notes from the meeting. Highlight what is important, whether via a different color of ink or by blocking that content off separately. Designate each task that must be done as it arises in conversation during the meeting. Then, end your meeting notes with a recap, including the highlights, action items and timing of next meeting.

9. Thou shalt stay focused. Denote on a separate list any tangents or issues not on the agenda as they arise. If there is extra time at the end in which attendees want to address those items, feel free to attempt it; however, it is often the best use of everyone's time to schedule another time for discussing or resolving those issues on a later date.

10. Thou shalt be accountable for completing tasks. When it comes to moving items from to-do to done, my rule of thumb is "every what assigned a when is more likely to get done", which means each action item arising from the meeting needs a deadline for its completion. Further, ensuring tasks get completed is more likely when there is someone accountable for that task's completion, hence why there needs to be someone assigned to the completion of each task that results from meeting discussions.

What tactics do you utilize for successfully having productive meetings? What are your success stories? What issues have you faced in keeping your meetings on track?

Tuesday, March 15, 2016

Schedule Meetings More Easily With Better Tech Tools

There are many different commitments and responsibilities vying for our time… Clients, family and friends, business development, volunteering, personal growth, exercise, meditation, eating, sleep and more! When scheduling time with others, the back and forth communications can be overwhelming. What if there were tech tools to simplify and streamline this process? Well, you are in luck!

If you are scheduling a one-on-one appointment with someone, whether that's an individual or a team you are consulting, these tools will help:

- Acuity Scheduling --- automate client bookings, cancellations, reminders and payments as well as offer online sales of gift certificates

- Booking Bug --- multichannel bookings, event ticketing, customized booking journeys, appointment outcome analysis and CRM integration

- Calendly --- clean, simple, beautiful way to set your availability preferences and share a link to your calendar; then, after others pick desired times, they appear automatically on your calendar immediately

- Meetin.gs --- beyond simplifying scheduling, allows accessing meetings on-the-go to view details, respond to requests, receive notifications and connect via teleconferencing, Skype, Google+ Hangouts or Lync

- Pick --- compare calendars, regardless of email domain, and choose to share calendar link or use iOS app to schedule meetings on-the-go

- SchedFAST --- integrates receivables; provides email and text notifications for appointment confirmations, reminders and payments received; can import entire customer list and allows for multiple team member activity

- ScheduleOnce --- easily integrate booking page into your website, from which customers can book directly to your calendar from any device

- Setster --- include confirmations, reminders, cancellation and rescheduling options; allows requesting payment via PayPal; integrates with FreshBooks

TimeBridge --- integrates with Outlook or Google, including maps; handles unlimited changes, rescheduling, cancelations, notifications, reminders, location details, conference calls, video conferencing and time zone sync

- Time Trade --- schedule appointments through any channel, like website, email, phone and social media; can include concierge and analytics

- Vcita --- much more than simply online scheduling with live portal to cull together inquiries, CRM, online payments, document sharing, widget with dynamic call-to-action for website, custom forms and tons of integrations

- Vyte.in --- see invitees' availability alongside your own; can suggest places directly from calendar inquiries; invitees don't need to have own account

- YouCanBook.me --- integrates with Google and iCloud calendars via your own personalized scheduling page; bookings go straight into your online calendar with reminders, payment options and rescheduling available

If you are pulling together a group of individuals for a meeting, team practice or volunteer session, there are plenty of tech tools that can help... In each of the following solutions, whoever will be hosting the event, meeting or gathering goes to the website, enters date and time options and gets a link for soliciting feedback from potential attendees; then, those being invited click through the link provided to indicate which of the options provided will work. I highly encourage anyone hosting to specify a deadline for providing feedback when sending out the indicated link, after which you can go with whichever option got the most votes. No back and forth. No email overload. It's a simple and direct way to save time and limit stress in scheduling.

Why waste time going back and forth with folks to simply set time for later? Why reserve time for something that will end up happening at some other date and time? Let technology aid your efforts so you can use your time for that which better aligns with your goals and needs, boosting your outputs and enhancing your peace of mind. Add these links to your email signature or website, and you'll move towards simplified scheduling immediately.

Have you tried any of these tools before? What technology do YOU utilize for setting appointments and scheduling meetings?